--- title: "Privacy Policy | Global Green Solutions & Remodeling" description: "How Global Green Solutions & Remodeling collects, uses and protects the information you share through ggsremodelingtx.com, the cookies and tools the site uses, and how to use your privacy rights." source: https://ggsremodelingtx.com/privacy-policy/ --- # Privacy Policy **Version 2.4, effective 23 Oct.** This policy explains what information Global Green Solutions & Remodeling ("we", "us") collects when you visit ggsremodelingtx.com, call us or send us a request, why we use it, who receives it, the cookies and tools the site uses, and the choices and rights you have. ## In short - We collect what you send us (name, phone, email, project type and message), call details, and how you use and reached the site. - We use it to answer your request and plan your project, to measure and improve the site and our ads, and to keep the site secure. - Google Analytics and the Google Ads tag start when you first scroll, click, type or tap on the site. You can switch them off at any time with the Cookie settings link at the bottom of every page. - When you arrive from one of our Google ads or from our listing on Google Maps, we record that visit and what was done in it to detect automated and invalid ad clicks, to judge the quality of our ad clicks and to know which requests our ads brought. This runs before any cookie choice, because it protects our ads from fraud. - Giving us your details is voluntary, but without them we cannot reply to you. - We do not sell your personal data. ## Who we are Global Green Solutions & Remodeling LLC, a home remodeling contractor with offices in Dallas (4047 Lomita Ln, Dallas, TX 75220) and Plano (1209 Meadowcrest Dr, Plano, TX 75075). Phone (214) 833-5834. For privacy questions and requests, email info@ggsremodelingtx.com. The website, its consultation form and the record of cookie choices are run for us by our website provider, NZ Marketing, using the service providers named in "Who receives your information" below. ## What we collect - **Consultation form:** your name, phone number, email address, the type of project and what you write about it, the page you sent it from, the time you sent it and the exact notices shown above the button. - **Calls, texts and emails:** your phone number or email address, the time and length of the call, what you tell us and, when a call is recorded by our phone service, the recording. - **Project details:** if we plan or build a project with you, the project address, plans, selections, photos of the work and the paperwork that goes with it. - **Technical data:** your IP address, device type, operating system, browser type and language, and an approximate location derived from the IP address. - **Use of the site:** the pages you view, and taps on our phone number and email links and sending the form. - **How you reached us:** the page you first landed on, the website that sent you (referrer), campaign tags in the link (utm\_source, utm\_medium, utm\_campaign, utm\_term, utm\_content, utm\_id), ad click ids in the link (gclid, gbraid, wbraid, fbclid, msclkid), the Google Ads link details (keyword, match type, network, device, campaign and ad group ids), and the Google Analytics visitor and visit ids, sent with the form. - **Visits from our Google ads and our Google Maps listing:** when you arrive from one of our Google ads, the ad click id (gclid, gbraid or wbraid) and the Google Ads link details (keyword, campaign and ad group ids), or when you arrive from our listing on Google Maps, the listing's link tag; and in both cases the page you landed on, your IP address and the network it belongs to, an approximate location derived from the IP address, your browser and device type, screen size, time zone and language, whether your browser reports that it is automated, whether you scrolled, tapped or typed on the site and when, and in that visit the pages you viewed and in what order, the time spent and how far you scrolled on each page, the buttons and links you clicked (as labelled on the page), whether you tapped a phone number or email address, the form fields you used (their names, never what you typed) and whether you sent the form. - **Cookies and similar ids:** the cookies and browser storage listed in the table below, including an anonymous visitor id for your cookie choice. We do not ask for sensitive information such as health details, government ID numbers, or financial account numbers. Please do not include them in a form message. ## Why we use it - **Form, call, text and email details:** to answer your request, call or text you about your project as the notice next to the button explains, schedule a consultation, and keep a record of the contact permission you gave us and of any request to stop. - **Call recordings:** to check the quality of our service and to remember what was agreed on the call. - **Project details:** to prepare estimates, plan and carry out your project, stand behind our work and keep the records a remodel needs. - **Technical data and use of the site:** to run and secure the site, to block spam, and to measure which pages help visitors so we can improve them. - **How you reached us and ad click ids:** to know which search, website, campaign or ad brought each request, and to measure our ads. - **Hashed contact details:** when you send the form, your email address and phone number in hashed form (SHA-256, so the platform can match them but not read them), together with the ad click id when there is one, so Google Ads can tell us that an ad led to a request; later, the same hashed details and the request id tell Google Ads whether the request became a job. - **Visits from our Google ads and our Google Maps listing:** to detect automated and invalid clicks on our ads, to exclude the IP addresses that send them from our ads, and to send Google the click id, the time of the click, the IP address and the browser details so Google can review those clicks; and to know when a request came after a click on our ad's map pin, so we can count the requests our ads brought. - **Cookie choice and visitor id:** to remember your choice and to keep a record of it. - **Any of the above:** to meet legal obligations. ## Who receives your information - **Analytics provider (Google, Google Analytics):** pages viewed, taps on phone and email links, form sends, technical data, campaign tags and ad click ids, to measure the use of the site. - **Advertising platform (Google, Google Ads) for ad measurement:** ad click ids, the Google Ads link details and hashed contact details, to measure our ads. - **Advertising platform (Google, Google Ads) for click protection:** for visits we find to be automated or invalid ad clicks, the ad click id, the time of the click, the IP address and the browser details, so Google can review those clicks; and the IP addresses we exclude from our ads. - **Ad visit records (Cloudflare):** the details of visits from our Google ads listed above, to store them for click protection. - **Website delivery and form processing (Cloudflare):** technical data and what you send through the form, the page and how you reached us, and the record of your cookie choice, to deliver and protect the site, store your request and deliver it to us. Cloudflare also counts page views without cookies (Cloudflare Web Analytics). - **Email delivery (Resend):** your request, to deliver it to our inbox by email. - **Website hosting (GitLab):** technical data in its server logs, to serve the website. - **Embedded Google content (YouTube, Google Maps):** the video on our homepage plays from YouTube in its privacy-enhanced mode, and the map on our Contact page is a Google Map. When these load, Google receives your IP address and browser details and may set its own cookies under Google's privacy policy. - **Our phone and email services:** your calls, texts and emails, to carry them. - **Contractors and suppliers we hire for your project:** limited to what they need to do the work. - **A lending partner, only if you ask about financing:** you then apply with that lender directly, and its own privacy policy applies to what you give it. - **Our team:** everything you send us, to answer you and handle your project. - **Authorities or others:** when the law requires it, or to protect our rights and the safety of others. - **A buyer or successor of our business:** if that ever happens, under this same policy. **We do not sell your personal data**, and we do not share it with other businesses for their own marketing. Google may also use information from sites that use its services as described in [how Google uses information from sites or apps that use its services](https://policies.google.com/technologies/partner-sites). ## Giving us information is voluntary You do not have to give us any personal information. Without your name and a phone number or email address we cannot reply to your request. You can use the site with analytics and advertising tools switched off. ## Cookies and similar tools Google Analytics and the Google Ads tag start on your first scroll, click, key press, tap or focus on a form field. The cookie notice at the bottom of the screen says so when you arrive. When you arrive from one of our Google ads, the site records that visit (see "Visits from our Google ads" above) before any cookie choice, because it protects our ads from fraud. It keeps only a visit id in your browser's session storage, which is cleared when you close the tab, and the Cookie settings do not switch it off. Name Tool and purpose Provider Duration consent\_v, consent\_choice, consent\_ts Necessary: your cookie choice, the notice version you saw and when you chose Global Green Solutions & Remodeling 12 months consent\_vid Necessary: an anonymous visitor id for the record of your cookie choice Global Green Solutions & Remodeling 12 months ggs\_touch (browser local storage) Necessary: how you first and last reached the site (landing page, referrer, campaign tags, ad click ids); sent to us only with the consultation form Global Green Solutions & Remodeling Until you clear your browser storage nz\_adv (browser session storage) Necessary (security): an id for a visit that arrived from one of our Google ads or from our listing on Google Maps, so the first scroll, tap or key press of that visit, the pages viewed, the time on the site, clicks and phone or form use are recorded with it Global Green Solutions & Remodeling Until you close the browser tab \_ga Analytics (Google Analytics): tells visitors apart Google 2 years \_ga\_RLYV9RB1KZ, \_ga\_M63Y9LYWM8 Analytics (Google Analytics): keeps the state of the visit Google 2 years \_gcl\_au Advertising (Google Ads): links a visit to our ads to measure them Google 90 days \_gcl\_aw Advertising (Google Ads): the ad click id when you arrived from one of our ads Google 90 days **How to change your choice:** use the Cookie settings link at the bottom of every page. Switch Analytics or Advertising off and save: those tools stop at once, never load again on this browser and their cookies are deleted. You can switch them back on the same way. You can also block or delete cookies in your browser settings (in most browsers under Settings, then Privacy or Cookies), or use Google's opt-out add-on at [tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout); the site keeps working without them. ## Do Not Track and Global Privacy Control Our website does not change what it does when your browser sends a "Do Not Track" or Global Privacy Control signal. To stop analytics and advertising tools, use Cookie settings. ## Calls and text messages When you send our form, you ask us to contact you by call and text at the number you entered, as the notice next to the button explains. Agreeing is never a condition of buying anything from us. You can stop texts at any time by replying STOP to any of our texts, and you can ask us to stop calling by telling us on a call or using the methods below. Message and data rates may apply. **Call recording:** calls to our phone numbers may be logged and recorded by our phone service. ## Your rights You may ask to see the personal information we hold about you, to correct it, or to delete it, and you may withdraw any consent you gave: withdrawing stops future use, it does not undo use before it. You may also ask us to stop calls and texts at any time. Texas residents also have these rights under the Texas Data Privacy and Security Act. You may ask us to: - confirm whether we hold personal data about you and give you access to it; - correct inaccurate personal data; - delete personal data you gave us or that we hold about you; - give you a copy of the data you gave us in a portable format; - stop processing your data for targeted advertising, sale, or profiling that leads to decisions with legal or similarly significant effects (we do not sell your data or profile you; the Advertising switch in Cookie settings stops the Google Ads tag on this browser). **How to send a request:** email info@ggsremodelingtx.com, use the form on our [Contact page](https://ggsremodelingtx.com/contact/) and write "privacy request" and what you would like us to do in the message, or call us at (214) 833-5834. You do not need an account. We may ask for details to confirm the request is yours, and you may have someone you authorize make an opt-out request for you. We answer within 45 days. If we need more time, we will tell you why within those 45 days and may take up to 45 more. Requests are free up to twice a year. **Appeals:** if we decline your request, you can appeal by replying to our answer or by the same methods, with "privacy appeal" in your message. We will give you our decision in writing within 60 days. If we deny your appeal, you can file a complaint with the Texas Attorney General at [texasattorneygeneral.gov](https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint). ## How long we keep it - **Consultation requests and project records:** for as long as we need them to serve you, to stand behind our work, and to meet tax, contract and other legal requirements, and then we delete them; you can ask us to delete them sooner. - **Cookie choice record:** 12 months from your choice. - **Records of visits from our Google ads:** 120 days from the visit. - **Google Analytics and Google Ads data:** as set in our Google accounts and the cookie durations in the table above. ## Security and transfers Information sent to and from the site is encrypted in transit (HTTPS), and we use reasonable administrative, technical and physical safeguards for the information we hold. No system is perfectly secure, so please do not send sensitive information through the form. Our service providers may process your information in the United States and in other countries where they operate. ## Children Our site is for adults planning work on their homes. It is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has sent us information, contact us and we will delete it. ## Changes to this policy When we make a material change, we post the new version on this page with a new version number and effective date, and when the change affects the cookies or tools the notice covers, the cookie notice shows again on your next visit. ## Contact Questions about this policy? Email info@ggsremodelingtx.com, use the form on our [Contact page](https://ggsremodelingtx.com/contact/) or call (214) 833-5834. ## Effective date and version Version 2.4, effective 23 Oct.